1. Customer must be on Automatic Delivery and purchase 100% of their heating fuel from Frederick Bros. Oil to be eligible for any service plans. It is the responsibility of the property owner/landlord of the covered system to insure that all fuel oil is purchased from Frederick Bros. Cancellation of Automatic Delivery, or failure to maintain a satisfactory credit status may, at Frederick Bros. discretion, result in termination of the service agreement, without a refund.
2. Frederick Bros. Oil reserves the right to inspect and approve any heating system prior to issuing a service contract. All systems must be in satisfactory condition, and must conform to federal, state, and local codes to be eligible for a service contract.
3. These service plans are limited to residential units (up to 2.0 gallons per hour).
4. Coverage for these plans are as stated in the plan description. If the part is not listed, it is not covered. Any service needed over and above the maximum amounts, or for any uncovered item, will be billed at the prevailing rates at the time of service. Payments are due 30 days from billing date.
5. This plan covers 1 system only, and only at the below stated address. The term will be for 12 months beginning on the date of invoice and will automatically renew at the same plan level each year, unless notified by either party prior to the renewal date. In the event that we have not received payment in full for the service plan, Frederick Bros. has the right to suspend service until paid.
6. Service Plans do not cover, and Frederick Bros. Oil will not be held liable for any of the following:
- Work done to the heating system by anyone other than our own on-duty technicians, or other service professionals designated & authorized by us.
- Any direct, or indirect injury, damage, or failure of the oil burner, related equipment or dwelling due to, but not limited to, an act of God, floods, fires, freeze-ups, power outages, vandalism, unavoidable delays, neglect, unattended dwellings, or any cause beyond our control.
- Any damage, including environmental damages, caused by leakage or spillage of oil from oil lines, oil tanks, or any other part of your heating system.
- System malfunctions due to failure to keep manually fed boiler full, failure to flush low water cut-off, any switches or valves turned off, blown fuses, electrical failures, system freeze-ups, flooded cellars, or running out of oil when the fault is not the responsibility of Frederick Bros. Oil.
